Workforce Certificate Programs

Program titles link to program descriptions

Apprenticeship: Electrical Program

Apprenticeship: Plumbing Program

Certified Fiber Optics

Certified Retail Analyst

Heating, Ventilation and Air Conditioning (HVAC)



 Medical Billing and Coding Professional Certificate

Medical Interpreter Certificate (with UAMS)

Project Management with Certification Prep

Shelf Management and Space Planning

SHRM® Certificate


* Classes for these certificates will be scheduled "On-Demand", when enrollment is sufficient.

Most of our Certificate Programs have been approved for Arkansas WIA funding. Contact your local Workforce Center to find out if you qualify! 

Most of our Certificate Programs have been VA approved for educational benefits.


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Apprenticeship: Electrical Program
Program Length:  4 Years

Curriculum Description: The program provides expert training to students seeking a career in Electricity.  The apprenticeship program is a four-year program sanctioned by the State of Arkansas Department of Labor, Office of Apprenticeship Training.  The program requires both classroom instruction hours (160 contact hours/year) as well as on-the-job training hours (2000/year).  The student will receive an apprentice license, issued by the State of Arkansas, while an active participant in this program.  Upon completion of the 4-year program the student will be eligible to take the Journeyman Electrician Exam, administered by the State of Arkansas.  Call (479) 936-5175 for more information. You cannot register online for this class.

Prerequisites:  Students must be 18 years of age and employed with an electrical contractor in the state of Arkansas.

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Apprenticeship: Plumbing Program
Program Length:  4 Years

Curriculum Description: The program provides expert training to students seeking a career in Plumbing.  The apprenticeship program is a four-year program sanctioned by the State of Arkansas Department of Labor, Office of Apprenticeship Training.  The program requires both classroom instruction hours (160 contact hours/year) as well as on-the-job training hours (2000/year).  The classes are conducted one evening per week in the college's Shewmaker Center.  The student will receive an apprentice license, issued by the State of Arkansas, while an active participant in this program.  Upon completion of the 4-year program the student will be eligible to take the Journeyman Plumbing Exam, administered by the State of Arkansas.  Call (479) 936-5175 for more information.

Prerequisites:  Students must be 18 years of age, employed with a company, and placed under the supervision of another employee who holds a Master Plumbing License in the State of Arkansas.

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Heating, Ventilation and Air Conditioning (HVAC) Program
Program Length: 1 Year (324 hrs)

Curriculum Description: The program provides expert training to students seeking a career in HVAC or who are pursuing the National NATE certification or need to sit for the EPA exam.  The six courses, or blocks, provide knowledge and skills relevant to HVAC technicians and prepares students for the NATE certification.  Courses combine classroom instruction with hands-on lab experience (on-the-job hours not required). Contact (479) 936-5175 to register or for more information.  You cannot register online for this class.

Prerequisites: None


Course Title
Class Contact Hours
Fundamentals of HVAC
108
Basic Electricity Applied to HVAC
108
HVAC Systems
108


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Certified Retail Analyst
Program Length: 225 Hours (without Internship)


For information please email retail@nwacc.edu.

Curriculum Description: Local industry experts teach retail applications and analytics to prepare individuals for a career  as an entry level Retail Sales Analyst.

Who Should Enroll? Anyone seeking a career as an entry level Retail Sales Analyst.

Prerequisites

Course Title
Class Contact Hours
English Composition I 
College Algebra (or higher) 

CRA Intro - MS Office 2010     (Online Corporate Learning class)

45
CRA Advanced Excel and Access for Retail 2010  (Corporate Learning class)
45

 

Program Courses:

Course Title
Class Contact Hours
Retail Supply Chain and Replenishment
45
Retail Link Data Management
45
Retail Tools Integration
45
Retail Strategic Analysis
45
Retail Analytical Techniques
45

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Medical Billing and Coding Professional Certificate
Program Length: 159 Contact Hours

Curriculum Description: Gain the skills needed to enter the health information profession and become an integral part of a medical office, clinic, or hospital billing and coding staff.  Learn proper coding for medical conditions and diagnoses and proper billing techniques to achieve the most efficient returns from insurance billings.

Who Should Enroll?

·         Medical Records Clerks, Secretaries, or Office Assistants who would like to step up their careers

·         Anyone who has an interest in entering the health information profession

Prerequisites:  The Medical Billing and Coding Professional Certificate is open to anyone with a general interest in the subject area.  Medical Terminology must be completed before ICD-9 Coding or CPT Coding can be taken.

 

Course Titles
Class Contact Hours
Medical Terminology for Coding
24 hours
Insurance Billing and Coding for The Medical Office
45 hours
AAPC Certified Professional Coder - ICD-9
45 hours
AAPC Certified Professional Coder - CPT
45 hours
Optional - AAPC Exam Review
15 hours

These courses must be taken in this order.

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Medical Interpreter Certificate
(Offered in conjunction with the UAMS Area Health Education Center - NW)

Program Length: 102 Contact Hours

Curriculum Description:This program is designed to prepare individuals for a career in medical interpreting. Interpretation is more than simple translation; it is the conversion of a message uttered in a source language into an equivalent message in the target language so that the intended recipient of the message responds to it as if he or she had heard it in the original. To be able to do this, the interpreter must not only be fluent in both the source and target languages but must also have the skills and knowledge base to be able to comprehend the message quickly in the source language and just as quickly re-express it in the target language. This program will also prepare individuals for national certification.

Who Should Enroll?

·         This program is designed for bilingual individuals who would like to pursue a career in Medical Interpreting.

Prerequisites:  Candidates for this program must pass a bilingual language skills test, and must possess a high school diploma or GED.  There is a $15 fee for the skills test.


Course Titles
Class Contact Hours
Medical Terminology (online)
24 hours
Anatomy & Physiology for Medical Interpreters (online)
24 hours
Medical Interpreting
48 hours

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Certified Fiber Optic Technician
Course Length: 24 Hours

Prerequisite: Basic computer knowledge

Curriculum Description: This introductory 3-day fiber optic tech course combines theory and 75% hands-on activities to prepare the student to take the CFOT (Certified Fiber Optic Technician) test that is given and graded the final class day. This course also introduces the student to industry standards governing Fiber To The Desk, Fiber To The Home, and Schools, and explains Zone Vs. Distribution Cabling. Students will learn how to identify fiber types; recognize various connectors used in fiber installation; and install, terminate, splice, and properly test installed fiber cable to existing standards. Course fee includes all books, study materials, and CD. BICSI recognizes this Course for the following Continuing Education Credits (CECs): 21 RCDD & 12 for INS, Level 2/Technician.

Course Title
Class Contact Hours
Certified Fiber Optics Tech (CFOT)
24 hours

Certified Fiber Optics Specialist in Testing and Maintenance
Course Length: 16 Hours

Prerequisites: CFOT Course or any other formal fiber optics training course within previous 6 months, or 1 year fiber optics related experience. If the student is not a CFOT registered with the FOA, he/she must pass the Basic CFOT Exam prior to registering the Specialist (CFOS/T) certification with the FOA.

Curriculum Description: This 2-day program is designed to offer specialist fiber optics training to anyone involved with the testing and maintenance of fiber optics networks. This course will teach differences between applications (telco/CATV/LAN, etc.) so the student can intelligently work in today's fiber optics cable environment.  The course will cover a variety of testing standards, equipment, and technological approaches used in fiber network testing and how to choose among them. Subject matter includes a detailed study of ANSI/TIA/EIA-526-14A, OTDR Fundamentals and Uses, OTDR Vs. Insertion Loss Testing, Return Loss Testing, and Proper Maintenance of High-Performance Fiber Networks. The Certified Fiber Optics Specialist/Testing Exam is given and graded the final day of class. Course fee includes all study materials, consumables, manuals, and PC-Based OTDR Simulator Program which provides for 75% hands-on activities. BICSI Recognizes this Course for the Following Continuing Education Credits (CECs): 14 RCDD and 12 for INS, Level 2/Technician.

Course Title
Class Contact Hours
CFOT/T - Specialist in Testing/Maintenance
16 hours

 

Certified Fiber Optic Splicing Specialist
Course Length: 16 Hours

Prerequisites: CFOT Course or any other formal fiber optics training course within previous 6 months, or 1 year fiber optics related experience. If the student is not a CFOT registered with the FOA, he/she must pass the Basic CFOT Exam prior to registering this Splicing Specialist (CFOS/S) certification with the FOA.

Curriculum Description: This 2-day course includes an overview of OTDR functions and 75% hands-on classroom activities, providing training in both fusion and mechanical splicing of both single- and multi-mode fiber optic cables. Both inside and outside plant fiber optic cable types will be utilized during these hands-on sessions, along with inside and outside plant enclosures and splice trays. The student will be responsible for successfully making and testing both single- and multi-mode mechanical and fusion splices. The student will further be required to achieve a splice loss of less than 0.15 dB for all splices and demonstrate proficiency in interpretation of splice loss using OTDR splice traces. This program is approved for BICSI CECs (Continuing Education Credits): RCDD 14 CECs and INS, Level 2/Technician CECs – 14.

Course Title
Class Contact Hours
CFOT/S - Specialist in Splicing
16 hours

 

Certified Fiber Optics Technician / Outside Plant

Course Length:  24 hours

Prerequisites:  Basic working knowledge of computer, be able to see and identify small items and able to speak and understand the English language.  This course may be taken as a stand-along course.  It meets the prerequisite requirements for the CFOS/T, Specialist in Testing & Maintenance and the CFOS/S, Specialist in Splicing courses.

Curriculum Description:  This 3-day course in fiber optics is for individuals that are interested in the fiber optics outside plant networking environment.

Course Title
Class Contact Hours
Certified FIber Optic Specialist / Outside Plant
 24 hours

 

Project Management with Certification Prep

Course Length: 60 Hours

Curriculum Description: This program is designed for project managers, team leaders, and executives who desire to advance their careers as project management professionals. This program encompasses the Applied Project Management certificate program with the additional training that will prepare professionals for the industry-recognized PMP certification. The goal of this program is to provide participants with relevant, timely, effective project management knowledge and skills that can be immediately applied in the workplace to produce goal-directed results. The courses are taught by seasoned project management professionals who have a wealth of experience to share about the Project Management Body of Knowledge (PMBOK) and the application of that knowledge in various work settings.

Who Should Enroll? Students who desire to take the PMP Exam and receive their certification.

Prerequisites: Working knowledge of MS Office applications and MS Project software.

Course Titles
Class Contact Hours
MS Project 2007 Basics
6
MS Project 2007 Advanced
6
Introduction to Project Management
24
Advanced Concepts in Project Management
24
Optional- PMP Exam Prep
36
Optional- CAPM Exam Prep
24

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Shelf Management and Space Planning

Course Length:  36 Hours

Prerequisites: Must take Introduction to Shelf Management/Intactix Shelf Planning class in order to take the Advanced class.

Curriculum Description Upon completion of the Introduction to Shelf Management and Intactix Space Planning class, students will be able to:

1.      Identify and explain the merchandising strategies of a modular.

2.      Explain how to use product and fixture libraries to develop modulars.

3.  Illustrate how to use Intactix ProSpace software to develop modular, determine product placement and space allocation while building planograms.

4.      Use highlights, labels, charts and reports to help analyze product placement and presentation effectiveness.

5.      Identify items that have too much or too little inventory. 

Upon completion of the Advanced Shelf Management through Intactix Space Planning class, students will be able to:

1.      Explain the retail modular process from beginning to end.

2.      Create analytical tools to monitor performance of product assortment.

3.   Explain and demonstrate how to create new and modify existing planograms to increase profitability and/or sales.

4.      Estimate required inventory needed to meet sales.

5.   Demonstrate how to use Retail Link data with ProSpace charts, tables, labels and highlighting.

 Who Should Enroll? Students who desire to learn how to use the Intactix Space Planning software for building modulars and how to assist with the modular process, as well as receive their certification.  Click here for more information.

Course Titles
Class Contact Hours
Introduction to Shelf Management & Planning - ProSpace
24
Advanced Shelf Management & Planning - ProSpace
12

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SHRM® Certificate Program

 Course Length:  36 Hours

 

Curriculum Description: Prepare for the Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) certification examinations. Each student will receive the SHRM® Learning System student kit. The Curriculum is designed by subject matter experts, covers the new 2012 HR Certification Institute body of knowledge and ranks as the #1 PHR/SPHR certification preparation program. Course will be taught by a SPHR certified instructor.

Prerequisites: SHRM® Certificate Program is open to anyone with a general interest in the subject area.


Course Title
Class Contact Hours
SHRM® Certification class
36 hours

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