Distance Learning - Frequently Asked Questions

This page contains some frequently asked questions about Distance Learning and online courses at NWACC. Please refer to this first when you have questions. If you can not find the answer to your question here, contact the NWACC Distance Learning Department.

1. Admissions and Registration

1.1 - How do I get admitted to the college?

1.2 - I’m a student at another school and want to take some courses that I can transfer to my college.

1.3 - What do I need to do after I register for my online course(s)?

1.4 - How do I register for my online course(s)?

2. Classes and Degrees

2.1 - How do I find out what classes are available online?

2.2 - What degrees are available online?

2.3 - What do I need to know about being a Distance Learning student?

2.4 - Is online learning right for me?

2.5 - Where do I lookup my textbooks!?

3. Compressed Interactive Video

3.1 - What classes or programs use CIV?

3.2 - Can I take an Interactive Video course from home?

4. Blackboard Support

4.1 - How do I log into Blackboard?

4.2 - How do I log into Blackboard if My NWACC Connection is down?

4.3 - What other online systems might be used for online courses?

4.4 - When can I start my online course for next semester?

4.5 - How can I protect myself from losing work if there are technical problems.

4.6 - Who do I contact for technical support?

4.7 - How long do my classes show on my course list?


 

Admissions and Registration

1.1 - How do I get admitted to the college?

Admission to the college can be done online at the Apply Online page. Information on the enrollment steps for your particular situation can be located on the Admissions page.

Back to menu


1.2 - I’m a student at another school and want to take some courses that I can transfer to my college.

You should first confirm with your advisor at your regular school that the courses you take here would be transferable to that school. Once you have done this, you will apply for admission, be advised, and register, just as any other online student at NWACC would.

Specific details as to how the process works can be found HERE and HERE.

Back to menu


1.3 - What do I need to do after I register for my online course(s)?

As soon as you register for your online course, you should contact your instructor preferably by e-mail. Look them up using the Faculty and Staff Directory.

Back to menu


1.4 - How do I register for my online course(s)?

We have an entire page dedicated to answering this question. You must be admitted and have received your My NWACC Connection username and password! Go to: Registering for Classes.

Back to menu


 

Classes and Degrees

2.1 - How do I find out what classes are available online?

The best way is to use the regular class search engine located here: Dynamic Schedule

Back to menu


2.2 - What degrees are available online?

Currently NWACC offers three fully online degree programs. The traditional AA General Education degree, a structured AA Transfer degree and an Environmental Regulatory Sciences. Please go to the Online Degree Programs webpage for more information. However, nearly all the core courses of many other degree plans are offered online too. Contact the program's department or Advising for more information.

Back to menu


2.3 - What do I need to know about being a Distance Learning student?

Distance Learning students should be prepared for the amount of self-directedness and independence that come with these kinds of courses. There is a certain level of responsibility that students have to have to ensure their success in online courses. NWACC wants Distance Learning students to be motivated, organized, and communicative in their class. To better answer this question go over the steps on the New to Distance Learning page.

Back to menu


2.4 - Is online learning right for me?

Online courses require four things for success:

1. Motivation – You need to be able to motivate yourself to complete your work and stay on schedule. Procrastination in an online course is a recipe for failure.

2. Organization – You need to be able to organize your time to work on your online course. Even though you won't be meeting in a classroom, online students can reasonably expect to spend 8-10 hours a week on each 3 credit-hour course. You need to organize your time to be able to do the work necessary, and also to have quality, undistracted time in which to work.

3. Communication – You need to stay in contact with both your instructor and your classmates to be successful in an online course. The vast majority of NWACC's online courses are designed for this kind of dialogue, so you should be regularly communicating in the course. Do not be afraid to go beyond the minimum required communications as that will increase your study and discussion of the subject matter and improve your learning experience.

4. Internet Connection and Technology Skills – Students need to have a high-speed internet connection. Students should have access to a computer at home or regular and consistent access to one elsewhere. Home access is strongly recommended. Students entering an online course should know how to browse the internet, send e-mail with attachments, word process documents and save them in different file formats, and fill out forms online. Students should know how to download and save files as well as install software.

Back to menu


2.5 - Where do I lookup my textbooks!?

Textbook information can be found in your syllabus, by asking your instructor, OR by using the bookstore's course materials web page found here: NWACC Bookstore

Back to menu


 

Compressed Interactive Video

3.1 - What classes or programs use CIV?

Regional high schools offer college credit Math, English, History, and Communication classes. Contact your student advisor for more information about CIV and our other distance learning course offerings.

A joint Funeral Science program between NWACC and ASU Mountain Home uses our latest CIV installation. Go to the ASUMH Funeral Science page for more information on this program.

Back to menu


3.2 - Can I take an Interactive Video course from home?

No. Interactive Video classes are classroom-based and involve classrooms from different locations being connected.  So, it is not possible to take this kind of class from home.

Back to menu


 

Blackboard Support

4.1 - How do I log into Blackboard?

The most convenient way to access your Blackboard courses is from the My NWACC Connection. Once you are logged in there is a tab at the top titles My Courses. Clicking on the title of the course under your Course List will open a new window that will take you directly to that course.

Back to menu


4.2 - How do I log into Blackboard if My NWACC Connection is down?

If My NWACC Connection is not available online, that does not mean that Blackboard is down. The systems are linked but are separate. Blackboard keeps running even if My NWACC Connection is down.

If needed, you can log in directly at the Blackboard entry page: http://nwacc-bb9.blackboard.com This login is the same as your My NWACC Connection username and password.

Back to menu


4.3 - What other online systems are used for distance learning courses at NWACC?

Some courses at NWACC may use different online programs as part of their materials. Math courses in particular use another system. Click here to learn more. Be sure to contact your instructor and/or read your syllabus to see if you need access codes for other programs or websites.

You may also review our current support information for Course Specific Software.

Back to menu


4.4 - When can I start my online course for next semester?

Online courses are scheduled to begin on the same date as on-campus courses. They will become available on your Course List on the morning of the first day of classes, unless opened early by your instructor. You can verify your registration by using the My NWACC Connection.

Back to menu


4.5 - How can I protect myself from losing work if there are technical problems.

Though it happens rarely, technology can fail, resulting in lost time or data.

Students and faculty can protect their own data and work by keeping backups of all documents for the course. Also, we recommend that students make copies of any discussions or e-mail assignments that they submit for a grade. ALWAYS SAVE A COPY OF EVERYTHING YOU SUBMIT IN THE COURSE.

NWACC cannot guarantee that data can be recovered in the event of a major outage, however rare. We will do everything possible to preserve data, but students are responsible for keeping backups of their individual work wherever and however possible.

Back to menu


4.6 - Who do I contact for technical support?

Contact the Student Technology Help Desk for Tier 1 support and Lucas Paxton for Tier 2 support. More information can be found on the Distance Learning Technical Support page.

Back to menu


4.7 - How long do my classes show on my course list?

Blackboard courses will show on your Course List for 30 days after the last day of class.

Back to top of menu