Achieve Global® is the world leader in helping organizations translate business strategies into business results by developing the skills and performance of their people.
Achieve Global® training consist of relevant, research-based content that drives results!
As an Achieve Global® partner, NWACC Corporate Learning can provide unique training opportunities for your company.
Accelerating Team Productivity
Leaders are faced with the dilemma of developing enhanced teamwork along a fast timeline. These classes are designed to help leaders focus teams on key results and outputs, build energy and momentum toward achieving goals, negotiate on their team’s behalf and handle difficult dynamics within a team that impact performance. These modules will explore today’s workplace challenges and the need for accelerating performance through teamwork. They will also provide the skills and tools for team leaders to intervene directly, addressing situations on their own that might develop among and between team members.
Creating Stellar Customer Relations
Improving skills for customer service—whether external or internal—and how to create positive defining moments during every interaction is what this training will entail. Participants will learn to improve their customer service skills by integrating key knowledge and concepts with the tactical demands of their everyday workflow.
Managing the Performance of Others
As a manager, supervisor, or leader of a work group or team, performance leaders help others do the work that ultimately makes an organization successful. The skills taught in these classes will help participants prepare for many different performance-related discussions. Learn how to handle performance expectations with others in a way that increases their sense of ownership and gains their commitment. You will also learn how to address recurring or serious performance problems and build motivation for improvement.
Problem Solving Results: Solutions, Improvements, and Innovations
The intense demands of business today can create a serious gap between “what is” and “what’s expected.” When closing this gap is your responsibility, you may find yourself asking, “what is the best approach?” The ability to create innovative solutions and leverage opportunities for improvement is more critical than ever. The key to these outcomes lies in the integration of two key components: people and process.
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Interested in gaining a competitive edge? Contact Stacy Reagan at 479-936-5108!