Carline Dalgleish
Carline Dalgleish has worked in medical office administration for over 30 years. She
holds a bachelor's degree in Business Information Systems, a master's degree in Leadership,
and a post-baccalaureate certificate in Health Information Management. She is a Registered
Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish
is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant
Educational Services.
Sharon L. Blackford
Sharon L. Blackford, MA, BA, RMA, has over 30 years of experience in the medical field.
She has a Master's degree in Organizational Management, a Bachelor's degree in Business
Management, and has served as a Registered Medical Assistant since 1994. Sharon was
an active-duty Clinical Specialist in the U.S. Army for 10 years. Sharon later moved
to the Gulf Coast to accept a position as the Director of Education of Blue Cliff
College and was promoted to Campus Director.
Stacey O'Brien
Stacey O'Brien has more than 10 years of experience in medical coding and reimbursement.
Ms. O'Brien has been a risk adjustment coder for a Medicare Advantage plan, audited
medical records for a consulting firm, and currently supervises the coding and electronic
claims submission process for a group medical practice. She has a bachelor's degree
from the University of Pittsburgh and a CPC coding certification from the AAPC.
Leahnata Davis
Dr. Leahnata Davies has been a nurse public health expert and nurse leader for over
20 years. Her teaching philosophy for health education is grounded and intertwined
with her philosophy of nursing. Her hands-on experience in the nursing field has shaped
the kind of teacher and mentor she hopes to be. She would like to set a foundation
integrated with evidence-based practice to provide the basis of professional practice
while supporting students' emotional, intellectual, and educational needs. Her desire
to teach is twofold: She is committed to improving care for patients, but also wants
to continue to share her love of learning and passion for addressing the needs of
the community, the healthcare system, and the learners. As an educator, she hopes
to accomplish this through critical engagement, collaboration, and lifelong learning.
Her health care experience includes progressive experience in clinical and public
health, health care administration, case management, health education and instruction.
As a public health expert, Dr. Davies has extensive experience assessing, planning,
implementing, monitoring, and evaluating delivery of optimal care settings including
managing and executing government-funded care programs. In addition too a Doctor of
Philosophy degree in Health Science from Walden University, Dr. Davies holds a Master
of Public Health degree from Walden University and a Bachelor of Science degree in
Nursing from Felician College, Lodi NJ.
Kate Moura Dos Santos
Kate Moura Dos Santos currently resides along the east coast in the beautiful state
of Vermont. She started her career in the medical field in 1981 in the US ARMY as
an active-duty Medical Secretary. After an honorable discharge, she became a Licensed
Nursing Assistant (LNA) and Home Health Aide. She has worked in various capacities
and disciplines including Med Surg, Neurology, ICU, Cardiac ICU, inpatient facilities
as well as skilled nursing facilities, private homes, inpatient psych units and Alzheimer's
memory units. She became so confident in her skills as an LNA, that in 2001, she became
owner and operator of "Changing Seasons Home Health Care". She realized while operating
her home care business, that she enjoyed teaching and training others in becoming
proficient as an LNA, home health care aide.
Alexis M. Ramirez
Alexis M Ramirez, DNP, MSN, NPD-BC, CCRN has worked as a Registered Nurse (RN) for
many years in cardiovascular critical care as well as taught in the acute care and
academic settings. In addition to serving the community through care delivery, she
has trained Patient Care Assistants, Monitor Technicians, Licensed Vocational Nurses,
and Registered Nurses throughout her career.
Dr. Ramirez completed her Doctorate in Nursing Practice from California State University,
Fresno in 2021. She completed her master's in nursing education from Chamberlain College
of Nursing in 2014. She is board certified in Nursing Professional Development and
as a Critical Care Nurse.
Melissa Dunworth
Melissa Dunworth has been a pharmacy technician for over 13 years and has worked in
retail, closed pharmacy, and training/education areas during her career. Melissa holds
a bachelor's degree in Speech and Hearing Sciences and works as a Developmental Specialist
in Early Intervention for children ages 0 to 3 years. She has been a certified pharmacy
technician since 1997. Melissa is also registered with the New Mexico Board of Pharmacy.
Betty Stahl
Betty Stahl holds a doctorate in pharmacy from Shenandoah University. Over the past
several years, she has taught pharmacy technician programs at ASA College in New York
City and ACT in Arlington, Virginia. Stahl has also worked as a pharmacist in independent
and hospital settings.
Lorraine Zentz
Lorraine Zentz holds a bachelor's degree in science (Biology/Chemistry), a master's
degree in education (Curriculum and Instruction), and Colorado Teaching License for
middle and high school science and math. She is the original author of the Cengage
Pharmacy Technician Program, facilitating students from 2003–2018. Working in hospital
pharmacies for 30 years, along with teaching, has been her passion and remains so
to this day.
