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Contact Retail and Supplier Programs
- Shewmaker Center for Workforce, A109
- (479) 936-5171
- retail@nwacc.edu
- M-Fri, 8:00 am - 4:30 pm
Coursework
View the information below to learn more about the prerequisites and core courses required to complete the Certified Retail Analyst (CRA) program, as well as required textbooks, software, course costs and more.
Coursework
Coursework listed below offers further insight of what will be learned throughout the CRA program.
The following prerequisite courses are required to be taken before registering for the CRA classes. Email retail@nwacc.edu for further details or more information.
- ENGL 1013 English Composition I (grade C or better)
- MATH 1203 College Algebra or MATH 1313 Quantitative Reasoning (grade C or better)
Acceptable proofs of completion:
- Submit a copy of official transcripts or unofficial transcripts with your application
- Take the Accuplacer Next Generation test, with the following minimum scores: College Algebra minimum score of +250, English Composition I minimum score of +250. See Accuplacer placement chart here.
- Take the CLEP test for College Algebra and/or English Composition I. CLEP testing awards college credit if you pass the test.
- Enroll in College Algebra or English Composition I (or higher) at NWACC or an accredited college.
- Learn more about taking the Accuplacer test at our Testing Center.
- XCMP 6000 MS Office 365
Acceptable proofs of completion:
- Take MS Office 365 with a grade C or better
- Take the Computer Challenge Test (at NWACC).
- Test is administered at the NWACC Testing Center and students MUST schedule a test date. You must tell them you are taking the Computer Challenge Test. If you miss your scheduled test date, you will pay an additional amount to reschedule.
- All four sections must be taken (Word, PowerPoint, Excel and Access). A required overall score of 80%, no section score below 70%.
- Challenge Exam uses testing software to emulate Windows and the Microsoft Office 2019 Suite. Do not use the right click as a shortcut.
- Take CISQ 1103 Course (Intro to Computer Systems) within the past three years and have received a grade of C or higher. Final decision will be at the discretion of the Director of Retail and Supplier Education.
- Microsoft Certification/MSO-Certiport - student must provide documentation for Microsoft Office 2013 or newer certification in Word, PowerPoint, Excel and Access received within the last three years.
- PLEASE NOTE: If you have an advanced degree and prior learning experience, you may be eligible to skip the MS Office 365 pre-requisite course. Learn about eligibility by emailing retail@nwacc.edu.
- XCMP 6001 Excel and Database Management for Retail
- CRA Intro to MS Office is a pre-requisite for Excel and Database Management for Retail. Proof of completion of this pre-requisite must be met prior to a student taking the Excel and Database Management for Retail course.
- Proof of completion for the Excel and Database Management for Retail course includes successful completion of the Excel and Database Management for Retail course with a grade of "C" or higher.
All classes meet one night a week for 12 weeks from 6:00 p.m. to 9:00 p.m. via MS Teams.
XMRK 5019 Retail Industry Foundations *
XMRK 5013 Retail Data Management *
*May be taken concurrently
XMRK 5017 Retail Supply Chain & Replenishment **
XMRK 5015 Retail Strategic Analysis **
**May be taken concurrently
XMRK 5019 Retail Tools Integration ***
XMRK 5016 Retail Analytical Techniques ***
***May be taken concurrently
CORE COURSE DESCRIPTIONS:
Retail Industry Foundations - Gain an awareness of the retail industry, how external influences impact the retail industry, and an overview of Walmart Report Builder, retail math application, Microsoft Excel, data interpretation and decision-making to solve business problems.
Retail Data Management - Analyze data by using Walmart Report Builder, retail math, Microsoft Excel, data interpretation and decision-making to solve business problems.
Retail Supply Chain & Replenishment - Develop a proficiency in managing supply chain metrics, replenishment fundamentals and systems, forecasting, in-stock accuracy, and associated Walmart Report Builder applications.
Retail Strategic Analysis - Gain proficiency in strategic analysis and data interpretation, understand the impact of external influences, and present analysis clearly and effectively.
Retail Tools Integration – Be able to interpret and analyze business results, conduct root cause analysis, draw conclusions, provide recommendations, and develop applicable reporting tools by utilizing Excel, Access and Tableau.
Retail Analytical Techniques - Develop proficiency in managing the retail business from both a supplier and retailer perspective through experiencing day-in-the-life scenarios that mirror the retailer and supplier world.
Semester 1
- XCMP 6000 CRA Intro to MS Office 365
- XCMP 6001 Advanced Excel and Database Management for Retail
Semester 2
- XMRK 5019 Retail Industry Foundations
- XMRK 5013 Retail Data Management
Semester 3
- XMRK 5017 Supply Chain & Retail Replenishment
- XMRK 5015 Retail Strategic Analysis
Semester 4
- XMRK 5014 Retail Tools Integration
- XMRK 5016 Retail Analytical Techniques
The costs for each CRA pre-requisite course are as follows:
- MS Office $500
- Excel $522
- Core classes $597
You will pay and enroll on a semester by semester basis. Visit Payments and Refunds for payment plan, financial aid, and scholarship information.
Tools & Supplies
CRA courses can require textbooks, computer software and an online learning management system. Learn more below.
In the CRA program, the majority of course materials utilized are course guides written specifically for the CRA program. This material is located in the Canvas LMS system.
Below are the CRA classes and required textbooks:
- Retail Industry Foundations (Class 1): Made in America by Sam Walton and Business Insights: How to Find and Effectively Communicate Golden Nuggets in Retail Data by David O'Neill
- Retail Strategic Analysis (Class 4): Business Insights: How to Find and Effectively Communicate Golden Nuggets in Retail Data by David O'Neill
- Retail Tools Integration (Class 5): Tableau textbook
Visit the NWACC Bookstore to purchase/order your book. Visit the Coursework and Textbooks page for specific information on required textbooks.
Access to a laptop or computer: NWACC campus computer labs may also be utilized when campus is open
Computer software: MS Office 365 Professional version (including Microsoft Excel, Access, Word and Power Point). Note: Mac computers can be used – but are not recommended
For more information on computer and technology recommendations, visit Information Technology's support page.
Tableau student license: used in class 5 Retail Tools Integration
High speed internet access
Additional equipment beneficial/not required for Remote Synchronous courses (live virtual webinars):
- Dual Monitors
- Headset
- Webcam/camera on computer
Canvas Learning Management System: Utilized in all CRA classes, houses course materials. Note: Course materials are published to students approximately five days prior to the first day of class.
Walmart Report Builder – You will be required to sign an NDA prior to the beginning of class. Check NWACC email for additional information.
Technical Support
- To activate NWACC email and get help with other technical support issues, call the IT Help Desk at 479-619-4357.
- For help with Canvas, email dl@nwacc.edu.
- Visit Technical Support for more information.
- For all other issues, contact crahelp@nwacc.edu.